Saturday Sounds -- mid-day update

I need some wide open spaces. Instead, I'm going to work.




Snippets from phone calls:

Diva Jood: Thank you for calling ..... Travel. This is Diva.

Caller: Hello? Hello? Are you a person?

Diva: Yes.

Caller: I thought you were a menu.

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Diva Jood: Thank you for calling ..... Travel. This is Diva.

Caller: Is this .......... Cruises?

Diva: No, this is a travel agency.

Caller: My travel agent is closed today, I need you to answer questions so I can then book with my travel agent.

Diva: I'm a travel agent. Not the cruise line.

Caller: But my agent is closed today.

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Diva Jood: Thank you for calling ..... Travel. This is Diva.

Caller: That is the rudest way anyone has ever answered the phone. I want to speak to the owner.

Diva: (raising eyebrows) Ma'am, the owner is not in today.

Caller: You are so rude, you have NO customer service skills. Just who are you? You should be ashamed of yourself. How dare you.

Diva: Thank you for your call.

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Diva Jood: Thank you for calling ..... Travel. This is Diva.

Caller: Is this .......... Cruises?

Diva: No, this is .... Travel.

Caller: But I'm on their website.

Diva: Actually, you are on our website, it says "powered by ..... Travel."

Caller: But I put ...... Cruises in the Googles.

Diva: This is a travel agency.

Caller: I've already booked my cruise.

Diva: You need to speak to your agent, or to the cruise line.

Caller: But this IS the cruise line.

Diva: Sadly, no.

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Diva Jood: Thank you for calling ..... Travel. This is Diva.

Caller: Oh, (giggles) I found you on the Internets.

Diva: How may I help you?

Caller: I want to go somewhere.

Diva: Where would you like to go?

Caller: On Vacation.

Diva: Where would you like to go on vacation?

Caller: Ummmm.

Diva: When would you like to travel?

Caller: I don't know. When's a good time to go somewhere?

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The joys of working Saturday.